What should the customer do to receive the insurance claim?

According to the terms of the insurance contract the customer is entitled to insurance claim in 2 (two) types of cases.  In order to receive this insurance claim, the customer must complete the following:

 Receipt of death insurance claim: In case of death insurance claim the valid claimant of the policyholder has to submit the following documents to the insurer:

 1) Death certificate, funeral/cremation certificate, original insurance document, age certificate issued by the attending physician at the time of death of the insured.

 2) Completed submission of claim form, identification card and doctor's statement form provided by the insurance company.

 After receiving the documents stated by the valid claimant/nominee of the policyholder, the insurer follows its statutory post-mortem claim settlement process and conducts on-site investigation if necessary and if the investigation report is positive, an executive receipt is sent to the policyholder.  is  The insurer then sends an account payable check to the nominee's bank account.

 Receipt of post-term insurance claim: Post-term claim is when the sum assured is payable after the stipulated time limit/term of insurance as per the insurance plan during the lifetime of the policyholder.  In case of term insurance claim the policyholder has to submit the following documents to the insurer:

 1) Age proof (if age not proved earlier)

 2) Proof of ownership (if ownership imposed)

 3) Original insurance document.

 In case of maturity insurance claim, if the policyholder submits the specified documents to the insurer, the insurer sends the executive receipt to the policyholder. The policyholder has to fill the executive receipt and return it to the insurer.  The insurer then sends an account payable check to the insured's bank account.